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How can I exchange/return my order?
Wash it. Wear it. Don't worry about it. We offer free returns, so if you're not in love after 30 days, send it back for a full refund or before 180 days to receive store credit.
You will receive a refund confirmation email once your return has been processed. We typically process refunds within 10 business days of receipt. Please note, due to current order volume, you may experience a delay in receiving your refund. We appreciate your patience.
OUR RETURN POLICY
How do I check status of my order?
Once your order ships from our warehouse, you will receive an email that contains your tracking number. Please allow 24-48 hours for this to update. If you do not see this email, please check your spam/junk folder. You may also track your order on this page.
Can I change/cancel an order once it has been submitted?
Unfortunately, once an order has been submitted, we are not able to make any changes or cancel it. You do have the option to return your order for a full refund of the merchandise value, excluding shipping.Ā
How do I care for my Coyuchi products?
All of our organic cotton and linen products are machine washable. Learn how to best care for your linens to extend the life of your Coyuchi goods.
SEE OUR CARE GUIDE
Still have questions?
View all of our most frequently asked questions from shipping to product information.
VIEW ALL FAQ'S
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