Have a Question? We're here to help.
Please Note: Due to current order volume, please allow for extended processing and delivery. Returns and refunds processed during this period will also be delayed.
How can I exchange/return my order?
Wash it. Wear it. Don't worry about it. We offer free returns, so if you're not in love after 30 days, send it back for a full refund or before 365 days to receive store credit.
You will receive a refund confirmation email once your return has been processed. We typically process refunds within 10 business days of receipt. Please note, due to current order volume, you may experience a delay in receiving your refund. We appreciate your patience.
Do I need to return my free item with the rest of my order?
Did you receive a free item with your purchase but have to return some other items? If you fall beneath the promotion threshold after returning an item, you will need to return the item product(s) as well. Please select the promotional item when initiating your return here.
If you’d like to keep the free item but fall below the threshold, we will either deduct the cost of the free item from your refund or have you pay for the items.
Can I change/cancel an order once it has been submitted?
Unfortunately, once an order has been submitted, we are not able to make any changes or cancel it. You do have the option to return your order for a full refund of the merchandise value, excluding shipping.
How do I care for my Coyuchi products?
All of our organic cotton and linen products are machine washable. Learn how to best care for your linens to extend the life of your Coyuchi goods.
Customize Your Preferences
Sign up for to recieve our catalog and get access to seasonal inspiration, new product releases, and more.
If you'd rather not receive print catalogs from us, enter your address— we'll make sure not to bother your mailbox in the future.
*Please note, you may receive one additional catalog prior to the opt-out taking effect.
Sign up for our email list to get recieve access to new product releases, exclusive promotions, and more.
Still Looking For A Little Advice?
Chat with Us
We are currently available via chat Monday - Friday 8:30am to 4:30 pm PST. To start a chat, select the chat widget on the bottom right.
We are currently available via phone Monday - Friday from 8:30am to 5:00pm PST.