Have a Question? We're here to help.
Please Note: Orders placed after September 23rd will not ship until October 3rd. We will be doing a system upgrade during this period, so returns and refunds processed during this period will be delayed.
What is the status of my order?
Once your order ships from our warehouse, you will receive an email that contains your tracking number. You can also view and track orders by visiting our track your order page.
How can I exchange/return my order?
Wash it. Wear it. Don't worry about it. We offer free returns, so if you're not in love after 30 days, send it back for a full refund or after 365 days to recieve store credit.
Can I change/cancel an order once it has been submitted?
Unfortunately, once an order has been submitted, we are not able to make any changes or cancel it. You do have the option to return your order for a full refund of the merchandise value, excluding shipping.
How do I care for my Coyuchi products?
All of our organic cotton and linen products are machine washable. Learn how to best care for your linens to extend the life of your Coyuchi goods.
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Still looking for a little advice?
Our Natural Home Advisors are happy to help with any questions via live chat Monday - Friday 8:30AM - 4:30PM PST.
You may start the chat by selecting the "Help" widget located at the bottom right of this page.
We are currently available weekdays via phone from 8:00am to 5:00pm PST.