Holiday Returns

Orders placed beginning November 25, 2019 through December 24th, 2019 can be returned for a full refund through January 31, 2020.

How to Return

  1. Coyuchi.com customers start your return HERE >.
  2. *See below return instructions if you have a Trade/Design Account or ordered through a third party

  3. Include completed return form in your package.
  4. Retain tracking information until credit is received.

Received as a gift?

  1. Complete Return Form. RETURN FORM >
  2. Be sure to include your Full Name and email.
  3. Include completed return form in your package.
  4. Retain tracking information until credit is received.

*PLEASE NOTE: Mattresses and made to order items are not eligible for return.

Can't find your order number? No worries - our Natural Home Advisors are here to help. Contact us HERE >.


30 Day Trial

Return any item within 30 days of purchase for a full merchandise refund. Even if it's been washed or worn.

365 Guarantee

Return any item within 1 year of purchase for store credit equal to the original value of the item(s). Even if it's been washed or worn.

Renew

We recycle, upcycle, or renew your returned items, and send them on to a new life.


Send Returns To:

Coyuchi Distribution Center

Attn: Returns

2820 W. Winton Avenue

Hayward, CA 94545

Woman holiding a stack of organic blankets

Coyuchi for Life

Coyuchi for Life returns ship free. Subscriptions cancelled within 30 days will be refunded the first month's payment. Misplaced your complimentary return label? Contact us here.

Trade/Designer

Please absorb any unused product into your stock for use in future projects. If there are exceptional circumstances, please contact our trade support team at design@coyuchi.com with your order number to discuss return options. All trade account returns will be subject to a 20% restocking fee, except in the case of defects/fulfillment errors. Return Policy + Trade Terms & Conditions >

Wholesale

For orders placed on J. Crew, Anthropologie, and Madewell, please contact our wholesale team at wholesale@coyuchi.com for a Return Authorization Number (RA#) to ensure accurate processing. For orders placed through any other third party, please contact your original point of purchase. Items returned without prior authorization may not be processed.