Holiday Returns

Orders placed beginning November 25, 2019 through December 25th, 2019 can be returned for a full refund through January 25, 2020.

How to Return

  1. Coyuchi.com customers start your return HERE >.
  2. Include completed return form in your package.
  3. Retain tracking information until credit is received.

Received as a gift?

  1. Complete Return Form. RETURN FORM >
  2. Be sure to include your Full Name and email.
  3. Include completed return form in your package.
  4. Retain tracking information until credit is received.

*PLEASE NOTE: Mattresses and made to order items are not eligible for return.

Can't find your order number? No worries - our Natural Home Advisors are here to help. Contact us HERE >.


30 Day Trial

Return any item within 30 days of purchase for a full merchandise refund. Even if it's been washed or worn.

365 Guarantee

Return any item within 1 year of purchase for store credit equal to the original value of the item(s). Even if it's been washed or worn.

Renew

We recycle, upcycle, or renew your returned items, and send them on to a new life.


Send Returns To:

Coyuchi Distribution Center

Attn: Returns

2820 W. Winton Avenue

Hayward, CA 94545

Woman holiding a pile of organic blankets

Coyuchi for Life

Coyuchi for Life returns ship free. Subscriptions cancelled within 30 days will be refunded the first month's payment. Misplaced your complimentary return label? Contact us here.

Trade/Designer

Please contact our trade support team here for orders not placed on coyuchi.com. We will issue a Return Authorization Number (RA#) to ensure accurate processing. All trade accounts will be assessed a 20% restocking fee.

Wholesale

For orders placed on J. Crew, Anthropologie, and Madewell, please contact our wholesale team at wholesale@coyuchi.com for a Return Authorization Number (RA#) to ensure accurate processing.