For whites and light colors: Machine wash warm with a non-phosphate soap. For dark colors: Machine wash cold with a non-phosphate soap. For the softest towels, tumble dry low and remove promptly. Avoid fabric softeners as they reduce absorbency. Please refer to the product tag for more specific instructions.
For standard shipping, most in-stock items ship within 3 business days of ordering. All packages ship from Hayward, CA*, so please account for transit time to your address.
Expedited orders of in-stock items ship within 24 hours.
Shipping within United States: We offer FedEx Ground Home Delivery, FedEx 2-day, and FedEx Standard Overnight. Our shipping rates are based on weight and distance.
For overnight shipping: Please select FedEx Standard Overnight and order by 10am PST to ensure next day delivery.
Shipping to Alaska, Hawaii: Orders shipping to AK and HI destinations can ship USPS or FedEx.
P.O. Boxes & APO addresses: Orders shipping to P.O. Box and APO destinations will ship via USPS.
* Please note that mattresses, bed frames and headboards ship separately.