We recommend machine washing on the gentle or delicate cycle with like colors, with cold water and a natural, plant based laundry detergent. Avoid chlorine bleach and fabric softeners. GOTS prohibits chlorine bleach in textile processing, so we use hydrogen peroxide for our whites. Non-chlorine bleaches are best since chlorine can turn cottons yellow and weaken the fiber. Fabric softeners and dryer sheets reduce the absorbency of cotton textiles and are not recommended. If you can air-dry your towels, do. It brings the outside in and saves energy. Machine drying is best at a low temperature — trust us, everything still dries. Drying towels at high temperatures makes them feel hard and lose their soft plush. Place a set of our wool dryer balls inside the dryer to naturally soften the fabric and reduce drying time. Do not use fabric softeners. For the softest towels, tumble dry low and remove promptly.
Read about how to care for your towels in our blog Naturalista.
For standard shipping, most in-stock items ship within 3 business days of ordering. All packages ship from Hayward, CA*, so please account for transit time to your address.
Expedited orders of in-stock items ship within 24 hours.
Shipping within United States: We offer FedEx Ground Home Delivery, FedEx 2-day, and FedEx Standard Overnight. Our shipping rates are based on weight and distance.
For overnight shipping: Please select FedEx Standard Overnight and order by 10am PST to ensure next day delivery.
Shipping to Alaska, Hawaii: Orders shipping to AK and HI destinations can ship USPS or FedEx.
P.O. Boxes & APO addresses: Orders shipping to P.O. Box and APO destinations will ship via USPS.
* Please note that mattresses, bed frames and headboards ship separately.