30 Day Trial

Return any item within 30 days of purchase for a full merchandise refund minus shipping charges. Even if it's been washed or worn.

365 Guarantee

Return any item within 1 year of purchase for store credit equal to the original value of the item(s). Even if it's been washed or worn.

Renew

We recycle, upcycle, or renew your returned items, and send them on to a new life.



Returns Made Easy

Can't find your order number? No worries - our Natural Home Advisors are here to help. Call 1.888.418.8847 or email .

How to Return

  1. Registered customers start your return HERE >.
  2. Guest customers start your return HERE >.
  3. Include completed return form in your package.
  4. Ship via courier of your choice.

Received as a gift?

  1. Complete Return Form. RETURN FORM >
  2. Enter "GIFT" in the order number field and be sure to include your Full Name and email.
  3. Include completed return form in your package.
  4. Ship via courier of your choice.

Ship your package with a carrier that can provide tracking and insurance to:

Coyuchi Distribution Center

Attn: Returns

2820 W. Winton Avenue

Hayward, CA 94545


Postage and handling charges are not refundable.

coyuchi for life subscription program

Coyuchi for Life

Coyuchi for Life returns ship free. Subscriptions cancelled within 30 days will be refunded the first month's payment. Misplaced your complimentary return label? Contact us at .

Trade/Designer

Trade/Designer accounts are welcome to return online. Please contact our trade support team at for orders not placed on coyuchi.com. We will issue a Return Authorization Number (RA#) to ensure accurate processing. All trade accounts will be assessed a 20% restocking fee.