For our smaller rugs – both 21”x34” and 2’x3’ sizes – we recommend machine washing cold, gentle cycle with a non-phosphate soap. Do not bleach. Tumble dry low, remove promptly. Do not pull loose ends, clip them with scissors. Cut pulled loops, do not pull. Please refer to the product tag for more specific instructions.
For our larger rugs – both 3’x5’ and 5’x7’ – we recommend spot cleaning only. These large rugs are too heavy to be laundered in a home washer and dryer. Please refer to the product tag for more specific instructions.
Shipping within United States: UPS Ground, UPS 3-day, UPS 2-day, UPS Next Day. Our shipping rates are based on weight and distance. All packages ship from Berkeley, CA.
For overnight shipping: Please choose UPS Next Day, and order by 10am PST to ensure next day delivery.
Shipping to Alaska, Hawaii: Choose UPS or call for US Mail or FedEx shipment.
Shipping International: Choose UPS or call for FedEx shipment.